Who we are:
This website, Online-Pump.com, is owned by AES-L Ltd., Sofia, registered address: GEO MILEV Residential Area, 15A Andrey Nikolov Street, Floor 3, Apartment 12, UIC: 130718349.
We would like to inform you about the way in which we collect and process your personal data, as well as your rights. Our aim is to provide accessible and useful information on our website.
Therefore, we have revised our personal data protection policy into a more transparent, understandable, and easily accessible form, in accordance with the Personal Data Protection Act and the GDPR Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC.
What personal data means:
Personal data is any information relating to an identified or identifiable natural person, such as email address, names, age, date of birth, telephone number, and other information.
Personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, health data, or data concerning a natural person's sex life or sexual orientation, constitute special categories of personal data. AES-L Ltd. does not collect or process such information about you.
Collection and use of personal data:
AES-L Ltd. collects, uses, stores, and processes your personal data necessary for the provision of AES-L Ltd.'s services and goods. Your data is used to manage your profile on our website and to manage your orders.
What personal data we collect:
- When creating a Profile, registering on our website, purchasing a product, or entering into a contract – your names; email address; delivery address for the goods you have ordered;
- For access management and identification of your profile – email address and password;
- Payment details and protection of data related to your payment – email address, customer number, telephone number, billing address, delivery address, information related to the payment method, purchase amount, and frequency of purchases;
- For issuing and processing an invoice – your names, billing address, delivery address, email address, payment method used, payment amount and product(s), date of purchase;
On what grounds and for what purposes we process your personal data
The main activities, purposes, and legal grounds related to the processing of personal data by AES-L Ltd. are:
- Platform management activities:
- Data for the purpose of fulfilling order(s) placed, on the basis of entering into a contract;
- Accounting and invoicing of purchases on the basis of our legal obligation to do so;
- Activities related to managing your profile on our website:
- Data related to managing your access (identification), on the basis of your consent;
- The Company's marketing activities, on the basis of consent given.
The personal information we collect allows us to keep you informed about our latest products and upcoming events. It also helps us improve our services, content, and advertising. If you do not wish to be included in our mailing list, you may unsubscribe at any time by updating your preferences in your profile and on the website.
We use personal information because it helps us develop, deliver, and improve our products, services, content, and advertising.
We may periodically use your personal information to send important messages, such as notifications regarding your purchases and changes to our rules, terms, and various policies.
In addition, your data is processed by AES-L Ltd. for the purposes of:
- Establishing and handling complaints related to AES-L Ltd. products, on the basis of legitimate interest;
- Questions addressed to us relating to products, on the basis of your consent;
What cookies are and how they are used:
Cookies are small information files that are stored in your web browser, such as data about the language used, connection time, and websites visited, or on your hard drive when you visit a website. We may use them in connection with your recent visits in order to improve and facilitate your browsing.
What cookies are used by AES-L Ltd.?
The website uses cookies to facilitate your navigation. The following cookies are used:
- Cookies necessary for the functioning of your browsing, which enable you to use core functionalities such as managing a “shopping cart” and maintain your identification throughout the browsing session;
- Personalization cookies, which enable you to visit web pages in a personalized way based on your previous visits, purchases, etc. They allow you to find the offers that suit you best more quickly;
You can configure your web browser not to store cookies or delete cookies already stored. If you wish to use these functions, please refer to the manufacturer of your web browser.
If you disable the storage of cookies or delete cookies already stored, depending on their type, the functioning of the website may be impaired.
Disclosure of your personal data:
In certain cases, AES-L Ltd. may disclose certain personal information to subcontractors who work with us by providing products and services related to the Company's activities.
In cases where AES-L Ltd. shares information about you with third parties – suppliers of AES-L Ltd. – the Company has mechanisms in place to ensure that they provide a level of data protection in accordance with the agreed standard. Your data is considered confidential by our partners as well.
It may be necessary – by law, in legal proceedings, in a legal dispute, and/or upon request from public and government authorities within or outside your country of residence – for AES-L Ltd. to disclose your personal information. We may also disclose information about you if we determine that, for national security, law enforcement, or other issues of public importance, such disclosure is necessary or appropriate.
Transfer to third countries:
As a rule, AES-L Ltd. does not transfer your data to third countries outside the EU.
Protection of personal information:
AES-L Ltd. takes precautionary measures – including administrative, technical, and physical measures – to protect your personal information from loss, theft, and misuse, as well as from unauthorized access, disclosure, alteration, or destruction.
The online service uses encryption through secure methods on all web pages where personal information is collected.
User-generated content and social networks:
When you post on social networks, the personal information you share is visible to other users and may be read, collected, or used by them. You are responsible for the personal information you choose to provide in such cases.
All employees of AES-L Ltd. are required to protect the confidentiality of your information and comply with the applicable organizational and technical measures for its protection. Access to your data is restricted on a need-to-know basis for the performance of their duties.
In cases where AES-L Ltd. shares information about you with third parties – suppliers of AES-L Ltd. – the Company has mechanisms in place to ensure that they provide a level of data protection in accordance with the agreed standard.
Retention of your personal information:
We will retain your personal information for the period necessary to fulfill the purposes set out in this Personal Data Protection Policy, unless we are legally required to retain it for a longer period. Depending on the type of data and the purposes for which it was collected, a retention period is determined, upon expiry of which the information is permanently deleted.
Your rights in relation to your personal data:
By providing your personal data to AES-L Ltd., you may at any time:
- check the accuracy, completeness, and currency of your contact information by logging into your profile on the AES-L Ltd. website.
- request the right of access to your personal data processed by AES-L Ltd.;
- request the right to request appropriate rectification, deletion, or restriction of your personal data;
- request the right to data portability in a structured, commonly used, and machine-readable format;
- request the right to object at any time to the processing of your personal data where there are lawful grounds to do so;
- request the right to refuse the processing of your personal data for the purpose of receiving an electronic newsletter and other marketing communications, etc.;
- request the right to lodge a complaint with the Commission for Personal Data Protection if you believe that your data protection rights have been violated.
If you wish to exercise your rights or opt out of receiving the electronic newsletter and other marketing communications, you may contact us by sending a message to office@enigity.com
Children:
We do not collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.
Validity and updates of the policy:
Our Personal Data Protection Policy may be updated periodically. In the event of a change to this policy, a notice and the updated Personal Data Protection Policy will be published on our website.
Contact details:
If you wish to contact us regarding our Personal Data Protection Policy, please use the following email address: office@enigity.com
This policy is effective as of 01.08.2026.
Last amended on 01.08.2026.